Team brief · Elev8 Marketing

“Home, Your Way” — a campaign for Sofa Symphony

A one-month digital marketing strategy for a South African custom-furniture brand, developed as a team at Digify Pro Online Learning. My contribution ran across audience research, competitor analysis and the campaign concept.

Client

Sofa Symphony — made-to-order furniture

Objective

Brand awareness and online sales among first-time homeowners

Duration & budget

One month · R20,000 fully allocated

The problem

Buying custom furniture online feels risky. Shoppers want quality and personalisation but hesitate to commit sight-unseen against established retailers. Sofa Symphony's real edge is affordable customisation with personal service — so the campaign had to sell trust, not just sofas.

“Furniture that fits your life — custom-made, delivered with care, without the big-store price tag.”

Who we designed for

  • Nomsa, 29

    First-time homeowner, Johannesburg

    Wants a statement sofa that looks custom without the big-retailer price tag. Finds ideas on Instagram.

  • Thabo & Lerato, 34 / 32

    Young family, Pretoria

    Furnishing a new home on a budget. Need durable, family-friendly pieces that still look modern.

  • Kevin, 41

    Property investor & Airbnb host, Cape Town

    Furnishes multiple rental units. Values speed, consistency and easy reordering across properties.

Where the big three lose trust

  • CoricraftDelivery & quality controlRepeated delays and pieces needing multiple replacements before they're right.
  • ZororaPost-sale supportStrong social presence, but defensive responses to warranty disputes undo the trust marketing built.
  • DecofurnImpersonal serviceLow-cost factory-shop model with stock issues and no single point of contact.

The niche: reliable, personal furniture for people furnishing spaces that matter to their next chapter — first homes, growing families, and rental properties they're building income from. Delivered digitally through life-stage content, on-time made-to-order proof points, and a WhatsApp concierge for repeat buyers.

Channels & cadence

  • Instagram

    Lead channel — Reels & room styling, 4x/week

  • Facebook

    Ads, retargeting & investor reach, 3x/week

  • TikTok

    Growth — reveal & transformation clips, 2x/week

  • WhatsApp Business

    Personalised service touchpoint

Budget: R20,000, itemised

  • Paid ads (Instagram + Facebook)40%R8,000
  • Content production (photo & video)27.5%R5,500
  • Micro-influencer partnership17.5%R3,500
  • Testing & giveaway15%R3,000
  • TotalR20,000

Every rand is tied to a bookable deliverable across 12 line items — paid ads carry the largest share because awareness is the month's primary goal.

How we'd measure it

  • +15% follower growth across platforms in one month
  • Engagement rate: likes, comments, shares, saves
  • Website visits driven from social
  • Customer enquiries via DM, WhatsApp and contact form
  • Cost per click / impression on paid spend
  • Return on ad spend against the R20,000 budget

Solo project · Digify Pro

MeInPixels — AI Edition

A personal-brand deck built around one idea: AI marketing that boosts efficiency by 50%. I mapped my own skill set — content creation, social media management, web design, data analysis and cybersecurity awareness — and used Meta AI to translate it into real career paths and freelance offers.

Three careers I'd crush

  • Social Media & Content Strategist
  • Digital Marketing Analyst / Growth Specialist
  • Web Designer + security-focused VA

Freelance offers I package

  • Content + Canva package
  • Website + social setup
  • Data-driven content audit

Channels I run

  • Facebook

    @Dipuo Mohlabane

    251 followers

    South African soccer clubs

  • Instagram

    @Dipuo Mohlabane

    430 followers

    LGBTQ+ community content

  • TikTok

    @dipuomohlabane8

    80 followers

    Favourite brands & reviews

“I turn scrolls into stories and followers into fans.”

The takeaway: instead of picking one lane, I combine creativity, data and security awareness — a mix that lets me plan a campaign, build the page it lands on, and read the numbers afterwards.

Team brief · Northstar Digital

Whiskas × Checkers Sixty60 — retail-media growth strategy

An omnichannel retail-media strategy to grow Whiskas Dry Cat Food sales on Checkers Sixty60, built on the strength of the existing brand. Developed as a team at Northstar Digital — my contribution spanned the platform gap analysis, the four strategic pillars and the measurement framework.

Client

Whiskas (Mars Petcare) on Checkers Sixty60

Objective

Incremental sales & new cat-parent acquisition

Team

Dipuo Mohlabane · Demi Meyer · Nkageleng Mohlala

Why the opportunity is real

Sixty60 sales grew 34.6% in six months to R11.9bn — nearly five times Checkers' in-store growth — while the SA cat food category grows at a 13.2% CAGR. Pet humanisation is accelerating, so a science-led brand like Whiskas is well placed to win on a fast-growing platform.

The silent risk is availability: imported lines are exposed to conflict-driven shipping disruption and Transnet port strain. On Sixty60, an out-of-stock SKU loses search ranking and gifts basket share to Purina, Royal Canin and Hill's.

Where Whiskas is under-using it

  • Losing share of search to Purina, Royal Canin & Hill's
  • Import-driven stockouts suppress future search placement
  • Personalisation via Xtra Savings left on the table
  • Sampling used occasionally, not systematically
  • Media is price-led, not brand-led
  • No structured repeat-purchase engine

Four pillars, one platform

  • Own the Search & Shelf

    Sponsored search, category takeovers & PDP optimisation.

  • Personalise with Xtra Savings

    Segment-level offers targeting kitten, switcher & lapsed buyers.

  • Drive Discovery & Trial

    Always-on sampling and surprise-and-delight drops.

  • Build Content & Loyalty

    Cat-care hub plus scheduled re-order mechanics.

Budget split & how we'd measure it

  • Retail media — search & sponsored placement30%
  • Personalisation & CRM (Xtra Savings / Rex)22%
  • Sampling & trial18%
  • Content & storytelling14%
  • Availability contingency buffer10%
  • Measurement & optimisation6%
  • Incremental sales vs. a holdout control group
  • ROAS across search, banners & sampling
  • Share of search on 'cat food' & 'dry cat food'
  • On-shelf availability as a media metric
  • New-to-brand buyer rate
  • Repeat-purchase & subscription uptake

“Make Whiskas the most visible, available and compelling choice for cat owners — exactly when and where they're ready to buy.”